In short: a store in French, English and Arabic on 10 themes (more on the way), orders that go from confirmation to the carrier in one click, tools against refused parcels and fake orders, stock and supplier management, and built-in marketing (coupons, promotions, packs, loyalty, verified reviews, live selling).
Orders and cash on delivery
Every order follows a clear path, from receipt to cash collected at the door.
- Order statuses: pending, confirmed, ready, completed, with automatic expiry of unconfirmed orders.
- Express order and order by message (WhatsApp, Messenger, Instagram) straight from the product page, with a sticky order bar on mobile.
- Manual entry of an order taken by phone or in store.
- Abandoned carts: find the customers who did not finish.
- Printed documents: receipt, packing slip and A4 order form.
Confirmation, refused parcels and fake orders
A refusal at the door costs a round trip and the ad spend. The tools are built into the order.
- Confirmation step: call attempts, scheduled callback, refusal with a reason.
- Customer reliability card (COD Shield), fed by refusals reported by sellers, with a check before you ship.
- Anti-fraud protection: rules that block or hold suspicious orders, a blocklist, bot protection.
- Customers and purchase history, to recognise good customers and risky numbers.
Delivery and carriers
Hand over the parcel without switching tools and track it from the order.
- More than 100 Tunisian carriers and growing, more than 20 of them connected automatically (Navex, First Delivery, A2B Delivery, Colissimo, Aramex, Intigo…); yours is added on request.
- One-click handover from the order, tracking synced to your order list.
- Your own delivery fees and zones, in-store pickup, several locations.
Catalogue, stock and suppliers
From the product online to the profit per order.
- Unlimited products, variants (size, colour…), several photos, product video, categories and brands.
- Batch import and bulk edit to put a catalogue online fast.
- Real-time stock, suppliers, supplier purchase orders and supplier payments.
- Cost price and profit: the margin of every order is worked out for you.
Store, themes and content
A store that looks like your brand, without a developer.
- 10 professional themes and growing, switch any time without losing an order.
- Homepage editor: reorder or hide sections, add your logo and two brand colours.
- Blog, pages (about, FAQ, terms…), banners and announcement bar.
- Search with synonyms, so customers find a product even with another word.
- Free subdomain and connection of your own domain name.
Marketing and loyalty
The tools to sell more to the customers you already have, included.
- Coupons, promotions with a countdown and product packs.
- Points-based loyalty programme.
- Verified customer reviews, open to buyers only.
- Newsletter, with a classic sign-up popup or a spin-the-wheel.
- Live selling on Facebook and TikTok: each product gets a code, comments become orders.
Payments
Cash on delivery by default, the rest as options.
- Cash on delivery, on by default.
- Bank card payment with Flouci.
- Stripe for stores selling abroad in euros or dollars.
- VAT settings to show compliant prices.
Analytics and ad measurement
Know what sells and what your ads bring in.
- Sales, product and customer reports, and analysis of searches in your store.
- Meta Pixel, Google Analytics 4 and Microsoft Clarity, connected without code.
- Seller app with a notification for every new order.
AI and 3D models
AI for the repetitive work; you stay in control.
- Product descriptions, pages and blog posts generated in French, English and Arabic.
- Interactive 3D model created from a product photo: 3 generations a day and 30 a month included.
Built in Tunisia, open to the world
Yalla Souk is built in Tunisia for stores in Tunisia and abroad: your currency, card payments, the countries you deliver to and three languages.
- Your store currency : Your currency (TND, EUR, USD, GBP, CAD or CHF) is set from your country at sign-up and can be changed in your settings until your first order. Prices show in it across your store.
- Card payments : Stripe for stores outside Tunisia and Flouci in Tunisia, so customers can pay by card.
- Delivery abroad : Ship to the countries you choose, with international phone numbers and addresses at checkout.
- Three languages : Your storefront and dashboard in French, English and Arabic, with full right-to-left support.
Pay per order, from 0.090 TND in Tunisia and from $0.04 elsewhere. No monthly fee, no commission.