Frequently Asked Questions

Yalla Souk is 50 TND/month, with a 14-day free trial — no credit card required. You pay a flat monthly fee and keep 100% of your sales. No commissions, ever.

Yes — you get a 14-day free trial with full access to all features. No credit card needed. At the end of the trial, you decide whether to continue.

None. The 50 TND/month subscription includes everything: unlimited products, unlimited orders, custom domain, and priority support. Zero commission on your sales, no matter how much you sell.

Subscriptions are billed monthly. We accept bank transfers and local payment services. Reach out to us on WhatsApp for the details.

Customers browse your store, add products to their cart, and place an order. You get a notification, confirm the order, and the customer pays in cash on pickup or delivery.

Not yet. Yalla Souk currently works on a "reserve now, pay on delivery" model — which is what most Tunisian shoppers prefer. Online payment is coming soon.

You set your delivery fees and available methods (home delivery, in-store pickup) directly from your dashboard. You can work with any delivery service you choose in Tunisia.

Absolutely. Your Yalla Souk store is accessible anywhere in Tunisia. Many of our merchants based in Monastir, Jemmel, or Sousse ship nationwide through local delivery services. You set your own delivery zones and fees, freely.

No. Customers can place an order using just their name and phone number — no account creation required. The goal is to make the buying experience as frictionless as possible.

Yes. You can customize colors, banners, categories, and the overall layout of your store. Every store has its own unique URL and visual identity.

Yes. You automatically get a link at your-store.yalla-souk.tn, and you can connect your own domain (e.g. mystore.tn) from your dashboard settings.

Yes. Your online store is available in French, Arabic, and English. The interface adapts automatically with full RTL (right-to-left) support for Arabic.

Yes. Yalla Souk includes a full inventory management system: quantity tracking per product and variant (size, color), low-stock alerts, movement history, and CSV import to bulk-update your catalog.

There is no limit. Add as many products, categories, and variants as you need. Whether you sell 10 or 10,000 items, the platform is built to handle your catalog without slowing down.

Absolutely. Yalla Souk was built from the ground up for merchants in the Sahel. Several stores from Jemmel are already using the platform to sell online. Whether you sell clothing, electronics, or food products, you can launch your store in minutes.

Selling on Facebook means depending on an algorithm that shows your products to fewer and fewer people. With Yalla Souk, you get your own online store, a properly organized catalog, order tracking, and a professional presence. Your customers can find you on Google — not just on Facebook.

Between 15 and 30 minutes. Sign up, add your products with photos, pick your colors, and your store is live. No waiting days or weeks. Our team is available on WhatsApp to guide you if needed.

Yes. Every Yalla Souk store is optimized for search engines (SEO). Your products, categories, and pages are indexed by Google. A customer searching "buy shirt online Tunisia" or "clothing store Monastir" can land directly on your store.