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Accept Flouci on your online store

Connect your own Flouci merchant account: customers pay by card or wallet at checkout, the money lands in your Flouci account and the order is marked paid on its own.

To accept Flouci on a Yalla Souk store, create an application in your Flouci merchant space, copy its public and private keys, then paste them in Integrations › Payment › Flouci. Once the keys are verified, turn on “Accept Flouci payments on my store”. Cash on delivery stays available alongside, and Yalla Souk takes no commission on these payments.

Behaviour checked in the product and Flouci documentation read on 22 October 2026.

Flouci in Yalla Souk at a glance

Where to connect it Integrations › Payment › Flouci › Connect
What you enter The public key and private key of your Flouci application.
Payment methods Those Flouci accepts for your account: bank cards and mobile wallets, including the Flouci wallet.
Currency Tunisian dinar (TND) only: for stores priced in TND.
Where the money goes Straight to your Flouci account. Yalla Souk never holds it.
Yalla Souk commission 0%. You pay only per order received, as for any order. Flouci’s fees are those of your Flouci contract.

What does Flouci bring to an online store?

Flouci’s documentation describes it as a “payment facilitator”: it lets a business accept Flouci wallets, other licensed digital wallets, bank cards and post office cards. It also states that you do not need to bank with one of Flouci’s partner banks to accept payments through its API.

For a Yalla Souk store, that means an online payment option at checkout without touching cash on delivery: customers who prefer to pay in cash still can.

Where do I find my Flouci keys?

  1. Open your Flouci merchant space, Accepter en ligne section, then API - Applications.
  2. Create an application for your store with + Nouvelle application: each application has its own credentials.
  3. Copy the Public Token (public key) shown on the application card.
  4. Click Afficher le token privé and copy the private key. Do not share it with anyone else.

Flouci’s documentation also says every developer account automatically gets a test application, “TEST APP”, whose keys are meant for integration work. To take real payments, use the keys of your store’s application.

How do I connect Flouci to Yalla Souk?

  1. In your dashboard, open Integrations, Payment category, then Connect on the Flouci card.
  2. Paste the Public key and the Private key, then confirm.
  3. Yalla Souk checks the keys with Flouci (“Verifying”). If Flouci rejects them, the status becomes “Connection error” and you correct them.
  4. Once the status reads “Connected”, turn on Accept Flouci payments on my store. Online payment shows at checkout next to cash on delivery.

A saved private key is never shown again. To change it, copy it again from your Flouci space.

Note: valid keys do not mean card payments are already open on your account. After you sign up with Flouci, wallets and then cards take a few business days to be activated; make a first real payment before you announce it.

What happens when a customer pays with Flouci?

  1. At checkout the customer picks online payment and places the order.
  2. They are redirected to the Flouci payment page and pay by card or wallet. The payment session lasts 20 minutes at most.
  3. Flouci notifies Yalla Souk of the result. Yalla Souk also checks the payment with Flouci on its own, which covers a lost notification.
  4. Once paid, the order is marked paid automatically in your order list, with the amount confirmed by Flouci.
  5. The money is paid into your Flouci account under the terms of your Flouci contract.

What about refunds, disputes and cash?

  • Refunds and disputes: Yalla Souk does not handle refunds, disputes or payouts. You are the merchant: a refund is made from your own Flouci dashboard.
  • Cash payment: stays on by default. Once an online payment is active you can turn cash off if you only want prepaid orders, and turn it back on at any time.
  • Disconnecting: disconnecting Flouci deletes your keys from Yalla Souk; past payments stay in your Flouci space.
  • Stores not in TND: Flouci only collects dinars. A store in another currency uses Stripe.

Frequently asked questions about Flouci and Yalla Souk

Do I need a Flouci account to accept online payment?

Yes. You connect your own Flouci merchant account: the money comes to you, not to Yalla Souk. Create an application in Accepter en ligne › API - Applications to get the public and private keys.

Does Yalla Souk take a commission on Flouci payments?

No, 0% commission. An order paid online counts like any order received: from 0.300 to 0.090 TND by volume, after 200 free orders. Flouci’s fees are those of your Flouci contract.

My keys are connected but cards fail. Why?

Valid keys prove Flouci recognises your application, not that card payments are already enabled on your account. After sign-up, card activation at Flouci takes a few business days: check its status with Flouci.

Is cash on delivery still available with Flouci?

Yes. Flouci is added next to cash on delivery and pickup. You may turn cash off once an online payment is active, but you do not have to.

How do I refund a customer who paid with Flouci?

From your Flouci dashboard. Yalla Souk does not process refunds or disputes: as the merchant, you handle them directly with Flouci.

Does Flouci work for a store priced in euros?

No. Flouci only collects Tunisian dinars, so it is for stores priced in TND. A store in euros, US dollars, pounds, Canadian dollars or Swiss francs uses Stripe.